Family Centered Care

“Advancing the Practice of Patient and Family-Centered Care: How to Get Started” Bringing the perspectives of patients and families directly into the planning, delivery, and evaluation of health care, and thereby improving its quality and safety, is what patient- and family-centered care is all about. Studies increasingly show that when health care adminis-trators, providers, and patients and families work in partnership, the quality and safety of health care rises, costs decrease, and provider and patient satisfaction increases.

Core Concepts

  • Dignity and Respect - Health care practitioners listen to and honor patient and family perspectives and choices. Patient and family knowledge, values, beliefs and cultural backgrounds are incorpo¬rated into the planning and delivery of care.
  • Information Sharing - Health care practitioners communicate and share complete and unbiased information with patients and families in ways that are affirming and useful. Patients and families receive timely, complete and accurate information in order to ef-fectively participate in care and decision-making.
  • Participation - Patients and families are encouraged and support¬ed in participating in care and decision-making at the level they choose.
  • Collaboration - Patients, families, health care practitioners, and health care leaders collaborate in policy and program development, implementation and evaluation; in facility design; and in profes¬sional education, as well as in the delivery of care.

(Source: Adapted From the Family-Professional Partnerships, American Academy of Pediatrics, Family Voices Maternal and Child Health Bureau, National Association of Children’s Hospitals and Related Institutions and Shriners Hospitals for Children: EVERY CHILD DESERVES A MEDICAL HOME, November 19, 2002)

Documents on this page are available in Adobe Acrobat PDF format to view Download Free PDF reader.

How Family Centered is your practice?
Please click on the link below to access a tool that can help you assess of your practice has a family centered approach. Self Assessment Tool (pdf)

Elements of Family Centered Care
There are 9 essential elements to family centered care. For a more detailed description of each element please follow link to document: Details of 9 Essential of Elements (pdf)

Element 1: Recognize the family is the constant in the child’s life. Health care providers may change over time.
Element 2: Facilitate family and professional collaboration at all levels in health care.
Element 3: Honor diversity of families.
Element 4: Recognize family strengths.
Element 5: Share complete and unbiased information.
Element 6: Promote family-to-family support and networking.
Element 7: Incorporate developmental needs.
Element 8: Implement comprehensive policies and programs.
Element 9: Design accessible health care systems that are flexible, culturally competent, and responsive to family needs.

Web resources for Family Centered Care

The Institute for Family Centered Care

Family Voices: speaking on behalf of children and youth with special health care needs